Strategy model 4

Technology, Data & the Connected Patient

Put AI and the organization's data in providers' hands so they can drive better outcomes — and make Redlands the city where the most residents are enrolled and active in their patient portal, with wearables synced straight to the record. Data is how prevention gets proven and rewarded.

The data flywheel

Every wearable, lab, visit, and home device feeds one record. AI turns that into early signals and next-best actions for the care team. Better data → earlier intervention → better outcomes → more trust → more enrolled patients → more data. The whole system compounds on it.

North star Be the #1 city in the country for active patient-portal enrollment — residents who've linked Apple Health / Google Health, share their wearable data, and use the portal to manage their health. That engagement is the prevention infrastructure.

AI + datasets in clinicians' hands

Guardrails Clinician-in-the-loop, bias monitoring, and clear governance. AI augments the team's judgment; it never replaces consent or clinical accountability. HIPAA + data-use transparency by default.

The connected, rewarded patient

Wearables → EMR Watches, CGMs, BP cuffs, scales sync into the record & RPM. The patient and the team see the same trends.
Set-up help We make linking Apple Health & Google Health effortless — onboarding at every touchpoint, in every clinic, school, and employer.
Rewards for prevention Members who engage and whose data shows health improving share in the savings. Contribution & outcomes earn real value.
Frontier data, handled responsibly Genetic testing, methylation, and other deep datasets can personalize prevention — offered with explicit consent, strong privacy, and evidence-based interpretation. Patients own their data and choose what to share.

Measure & manage

Metrics
  • % residents with an active portal account & linked health app
  • Wearable-connected patients & data completeness
  • Care gaps closed via AI prompts
  • Rewards earned ↔ measured prevention
Risks
  • Privacy, security & consent (the trust foundation)
  • AI accuracy, bias & clinician adoption
  • Interoperability across devices & the EMR
  • Equity — don't widen a digital divide